21+
Player Protection

Play Smart at peso123.
Gaming Should Be Fun.

At peso123, we believe that gaming is entertainment — not a way to make money or escape problems. That's why we've built a full suite of responsible gaming tools to help every Filipino player stay in control, play within their means, and enjoy the experience safely.

PAGCOR Compliant 21+ Only Self-Exclusion Available
21+
Minimum age to play
on peso123
24/7
Support available
for at-risk players
₱0
Cost to activate
self-exclusion
6
Player protection
tools available

Responsible Gaming Is at the Heart of peso123

Gaming at peso123 is meant to be a fun, exciting pastime — whether you're spinning slots, playing bingo, or trying your luck at keno. But we also know that for some players, gambling can become more than just entertainment. Problem gambling is a real concern in the Philippines, and peso123 takes it seriously.

That's why we've built responsible gaming tools directly into the peso123 platform — not as an afterthought, but as a core part of how we operate. From deposit limits and session reminders to full self-exclusion options, every tool is designed to keep you in the driver's seat of your own gaming experience.

We also work in alignment with PAGCOR's responsible gaming framework, which sets the standard for player protection across all licensed gaming operators in the Philippines. If you ever feel that your gaming habits are getting out of hand, peso123 is here to help — not to judge.

Age Restriction: The peso123 platform is strictly for players aged 21 years and older. This is a non-negotiable requirement under Philippine gaming regulations. Any account found to belong to a player under 21 will be immediately closed and all funds forfeited.

The peso123 Responsible Gaming Pledge
1

We Verify Every Player's Age

No one under 21 plays on peso123. We use KYC verification to confirm the age and identity of every registered player before they can deposit or play.

2

We Give You Control Over Your Limits

You can set daily, weekly, or monthly deposit limits on your account at any time. Once set, limits can only be lowered immediately — increases take 7 days to take effect.

3

We Offer Cooling-Off and Self-Exclusion

Need a break? You can take a cooling-off period of 24 hours to 6 weeks, or request a full self-exclusion of 6 months to 5 years — or permanently.

4

We Train Our Team to Spot Problem Gambling

Our customer support team in Manila is trained to identify signs of problem gambling and to connect at-risk players with the right resources and tools.

5

We Never Market to Vulnerable Players

Players who have activated self-exclusion or cooling-off periods are immediately removed from all peso123 promotional communications and bonus offers.

Six Ways peso123 Keeps You in Control

All of these tools are available free of charge to every peso123 player. You can activate or adjust them at any time through your account settings or by contacting our support team.

Deposit Limits

Set a maximum amount you can deposit per day, week, or month. This is the most effective first step in keeping your gaming spend within a budget you're comfortable with. Limits take effect immediately when lowered.

Session Time Limits

Set a maximum session duration so peso123 will automatically remind you — or log you out — when you've been playing for a set amount of time. Ideal for players who lose track of time during long gaming sessions.

Loss Limits

Cap the maximum amount you can lose in a given period. Once your loss limit is reached, peso123 will prevent further play until the limit period resets. A powerful tool for players who want a hard financial safety net.

Cooling-Off Period

Take a short break from peso123 without permanently closing your account. Choose a cooling-off period from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or play — giving you space to reset.

Self-Exclusion

Request a full self-exclusion for a minimum of 6 months, up to 5 years, or permanently. During self-exclusion, your account is locked, all marketing is stopped, and you cannot create a new account on peso123.

Reality Check Reminders

Enable pop-up reminders at regular intervals (every 30, 60, or 90 minutes) that show you how long you've been playing and how much you've spent or won during that session — keeping you grounded in reality.

Is Your Gaming Still Under Control?

Honest self-reflection is the first step toward responsible gaming. The questions on the right are adapted from widely used problem gambling screening tools. If you answer "yes" to two or more of these questions, we strongly encourage you to reach out to our support team or contact a professional counseling service.

Remember: recognizing a problem early is a sign of strength, not weakness. Thousands of Filipinos deal with problem gambling every year, and help is available — for free — right here in the Philippines.

If You Need Help Now

If you or someone you know is struggling with problem gambling, please contact the PAGCOR Responsible Gaming Hotline or reach out to peso123 support immediately. You can also activate self-exclusion on your peso123 account at any time — it's free, immediate, and confidential.

Support email: [email protected]

Ask Yourself These Questions Honestly
1

Have you ever spent more money on gambling than you originally planned or could afford to lose?

2

Have you ever borrowed money, sold belongings, or used bill money to fund your gambling?

3

Do you find yourself thinking about gambling frequently — planning your next session or reliving past wins and losses?

4

Have you tried to cut back or stop gambling but found it difficult or impossible to do so?

5

Do you gamble to escape stress, anxiety, depression, or problems at home or at work?

6

Have you lied to family members, friends, or colleagues about how much time or money you spend on gambling?

7

Has gambling caused significant problems in your relationships, work, studies, or financial situation?

8

After losing money, do you feel a strong urge to return and "chase" your losses as soon as possible?

Two or more "yes" answers? This may indicate a gambling problem. Please use peso123's self-exclusion tool or contact our support team. You are not alone, and help is available.

Activating Your Protection Tools on peso123

Setting up responsible gaming tools on your peso123 account takes less than two minutes. Here's how to do it.

Step 1 — Log In

Sign in to your peso123 account using your registered mobile number and password.

Step 2 — Go to Settings

Navigate to "Account Settings" and select the "Responsible Gaming" tab from the menu.

Step 3 — Choose Your Tool

Select the protection tool you want — deposit limit, session limit, cooling-off, or self-exclusion — and configure your preferences.

Step 4 — Confirm

Confirm your selection. Limits take effect immediately. Self-exclusion is activated within minutes and cannot be reversed during the chosen period.

Need help? If you prefer, you can also activate any responsible gaming tool by contacting peso123 support directly at [email protected]. Our team is available 24/7 and will process your request promptly and confidentially.

Tips for Keeping Gaming Fun at peso123

Responsible gaming isn't just about using tools — it's also about developing healthy habits and the right mindset before you even start playing. Here are some practical tips from the peso123 team for Filipino players who want to keep gaming enjoyable:

Set a Budget Before You Play

Decide how much you're willing to spend before you log in — and treat it like an entertainment expense, not an investment. Never gamble with money meant for rent, groceries, or bills.

Set a Time Limit

Decide in advance how long you'll play. Use peso123's session timer feature or simply set an alarm on your phone. When the time is up, log out — win or lose.

Play for Fun, Not to Win Back Losses

Chasing losses is one of the most common signs of problem gambling. If you've hit your loss limit for the day, accept it and walk away. There's always another day to play.

Keep Gaming in Balance

Make sure gaming is just one of many activities in your life. Spend time with family in Quezon City, catch a PBA game, or explore Cebu — gaming should complement your life, not dominate it.

Protecting Minors from Online Gambling

peso123 enforces a strict 21+ age policy, but we also encourage parents and guardians across the Philippines to take additional steps to prevent minors from accessing online gambling platforms.

Recommended Steps for Parents
  • Keep your peso123 login credentials private and never share your password with anyone, including family members under 21.
  • Enable parental control software on shared devices and computers used by children or teenagers in your household.
  • Always log out of your peso123 account when you're done playing, especially on shared or mobile devices.
  • Have open conversations with your children about the risks of gambling and why it is restricted to adults aged 21 and above in the Philippines.
  • If you suspect a minor has accessed your peso123 account, contact our support team immediately at [email protected].

Underage Gambling Is Illegal in the Philippines

Under Philippine law and PAGCOR regulations, gambling by persons under 21 years of age is strictly prohibited. peso123 takes this obligation seriously. Any account found to be operated by a minor will be permanently closed, all funds will be forfeited, and the matter may be reported to the appropriate authorities.

Play Responsibly

Enjoy peso123 — On Your Terms.

Gaming is more fun when you're in control. Set your limits, use our tools, and play with confidence knowing that peso123 has your back every step of the way.

Play Responsibly at peso123 Read Our FAQ

Must be 21 years or older to play. If gambling stops being fun, please use our self-exclusion tools or contact support.